Software assurance by product microsoft volume licensing. You make significant investments in it, and software assurance from microsoft helps you take fullest advantage of the value your investments can bring. During the extended support, microsoft still provides all security updates. The software assurance benefits program is separated into a package of soft benefits to enable technology adoption, and productspecific extended use rights that. Under the extended security updates program, announced last week, organizations using sql server 2008r2 and windows server 2008r2 products can add three years of patch support. See the microsoft licensing site for availability and use rights for the end of support offering. Software assurance sa support update dxc technology. Microsoft online knowledge base articles, faqs, troubleshooting tools, and other resources, are provided to help. Among the changes is an adjustment to problem resolution support, with. When you purchase premium assurance, you receive critical and important security updates and bulletins during the six years after the end of extended support. To ease the transition stage of a companys software lifecycle, software assurance now provides greatly expanded and lowercost coverage for microsoft products that have transitioned from the mainstream support period typically, the first five.
When products exit extended support, paid custom support contracts if offered are the only option, and. If a sql server 2008r2 customer with software assurance purchased a number of cores for their onpremises environment, and is using software assurance to have a secondary passive server e. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Software assurance microsoft partner 500 equivalent. Microsoft adds 6 years to windows server and sql server. With this option, microsoft is offering up to three years of extended security updates with no additional charge over the standard azure vm pricing. Customers need to pay microsoft for the first year to be eligible for support in the second, and for the second year to be eligible for extended support in the third year. Difference between mainstream support and extended support. If customers purchase extended security updates while software assurance is active, but software assurance lapses before the extended security update coverage period begins, customers will not be able to receive updates. Microsoft hotfix software assurance benefit changes. Once a product transitions from mainstream to extended support, the support is limited to selfservice and paid options. As per the policy, after the end of the extended support period there will be no patches or security updates. Today we are announcing general availability of sql server premium assurance, a new offering that enables flexibility to keep systems running without disruption while modernizing on your own schedule.
The information on this page is subject to the microsoft policy disclaimer and change notice. For many organizations, this move requires immediate focus to ensure their environment remains protected. Only licences covered by software assurance the annuitylike program microsoft sells whose biggest benefit is an upgrade right can have their support extended by premium assurance. This option is available to customers with software assurance coverage for the servers that require extended security support. Microsoft volume licensing frequently asked questions. Microsoft software assurance sa is a microsoft maintenance program aimed at business users who use microsoft windows, microsoft office, and other server and desktop applications. Eliminating sa on some products can lead to savings of 20, 30 or 40 percent of your annual maintenance spend. By offering extended support, redmond reckons, you.
By offering extended support, redmond reckons, you can just keep. Expanded benefits in microsoft software assurance deliver. Specialized benefits, such as license mobility, support a variety of deployment options with extended license rights that let you deploy existing server. Microsoft starts selling extended support for windows. Provided you have an enterprise agreement volume license agreement or you have purchased software assurance you can purchase extended security updates from microsoft for up to 3 years on a per server basis where you will be able to register enroll a fixed number of systems into this program. Extended hotfix support february, 2020 a now defunct sa software assurance benefit that waived certain fees associated with nonsecurity hotfixes for products in the extended support lifecycle phase. Microsoft software is still available to you through. End of extended supportesu start date, esu end date year 1. As per the policy, after the end of the extended support period there will be no patches or security updates, which may cause security risks.
License agreement or you have purchased software assurance you can enter into an extended support agreement with microsoft for up to. Cold backup for disaster recovery for server products, the right to install software on other machines as a cold backup solution. Microsoft ends extended support for windows server 2008. This week, microsoft announced the end of mainstream support for windows 7, windows 2008, and windows 2008 r2, effective january, 2015. Lifecycle faq extended security updates microsoft docs. Microsoft pulls extended hotfix software assurance benefit. If the underlying windows software assurance or windows vda is licensed per device, then mdop covers the licensed device. Changes affecting software assurance benefits, appv deployments, exchange online unified messaging and even microsoft office and nano server are appearing in random locations across microsoft sites. Specifically, under premium assurance licensing, microsoft will continue to provide critical and important security updates for six years beyond the end of the products extended support phase. How and when will microsoft deliver extended security updates. After the 5year mainstream support, a new period called extended support starts.
Microsoft today added a new licensing option for windows server and sql server that extends support by six years, for a total of 16 years of vulnerability patches. Customers who migrate workloads to azure virtual machines iaas will have access to extended security updates for both sql server and windows server 2008 and 2008 r2 for three years after the end of support dates for no additional charges above the cost of running the virtual machine. Software assurance for microsoft server and cloud platform offers problem resolution support and the latest software releases to help you plan, deploy, and use microsoft server solutions. Microsoft lifecycle policy offers 10 years of support 5 years of mainstream support and 5 years of extended support for 2008 and 2008 r2 versions of sql server and windows server. The difference between end of mainstream support and end of. Extended security updates will be available for free in azure for 2008 and 2008 r2 versions of sql server and windows server to help secure workloads for three more years after the deadline. Software assurance microsoft partner 500 equivalent employees. What do mainstream support and extended support mean. Extended security updates for sql server and windows. It went away as of this month for new sa enrollments. Extended support does not allow companies to get free well, no additional charge telephone support from microsoft.
Microsoft lifecycle policy offers 10 years of support 5 years for mainstream support and 5 years for extended support for business and developer products such as sql server and windows server. What is the difference between microsoft mainstream. Sep 10, 2018 microsoft has introduced extended security updates offers to assist organizations struggling to upgrade everything before the endof support timeline. Microsoft starts selling 6 more years of windows server. Microsoft premium assurance is an addon subscription that provides you with an extended support period for windows server and sql server. However, unlike mainstream support, product design change or new feature addition requests are not accepted and complimentary support is not provided. The core premise behind sa is to give users the ability to spread payments over several years, while offering free upgrades to newer versions during that time period. How can a customer calculate the esu price of the following situation. With this software assurance benefit, there is no need to purchase new licenses and no associated mobility fees so, you can easily deploy existing licenses on the. Under both mainstream and extended support windows update still functions as you would expect with security patches and various other fixes. Microsoft offers 3year security reprieve for older server. The new extended security updates program replaces microsofts earlier support offering called premium assurance for sql server and windows server. Extended software assurance customer support grace period for problem resolution support.
Microsoft volume licensing microsoft software assurance. Save time and money with the right tools, training, and support to help empower your people, optimize your technology, and unlock the full potential. Microsofts billing premium assurance as a comfort to those running applications that may not be easy to evaporate into a cloud. Specialized benefits, such as license mobility, support a variety of deployment options with extended license rights that let you deploy existing server applications in shared datacenters. Do microsoft customers really need software assurance. In some ways, premium assurance could be seen as a substitute for what microsoft has called custom support, a highly individualistic program that extended support after the usual 10 years, but. Extended security updates for sql server and windows server. No, but customers can use an active support contract such as software assurance or premierunified support on the relevant onpremises products to get. Microsoft is replacing its premium assurance support offering for sql server and windows server with a new extended security updates program.
Would you pay microsoft for extended windows 7 support. In september 2019, microsoft announced several changes to software assurance sa support, deployment planning, and training benefits that are taking place over the coming two years. For a price, microsoft will extend support for windows. Feb 04, 2020 how can a customer calculate the esu price of the following situation. Mar 01, 2019 microsoft has started selling extended support for windows server 2008 and sql server 2008, in both their original and r2 versions. Microsoft esu microsoft extended support updates microsoft sql server 2008 support microsoft windows server 2008 support about rich gibbons rich has been in the world of it and software licensing since 2003, having been a software sales manager for a var, a microsoft licensing endorsed trainer, and now an itam analyst looking at. Aug 03, 2018 after the 5year mainstream support, a new period called extended support starts. Microsoft updates to software assurance sa, beginning. Service pack 2 and windows server 2008 r2 service pack 1 on january 14 of this year. Microsoft starts selling extended support for windows server. Faq about esu for windows server 20082008 r2 and sql. Microsoft will continue to provide securityrelated hotfixes to all windows 2000 customers, but if you need a nonsecurity related hotfix, you will need an extended hotfix support agreement, which must be acquired prior to september 30, 2005 except for software assurance customers, who are not bound by this 90day requirement. Mar 09, 2019 microsoft usually ends mainstream support five years after the release of an operating system, which then pushes it into extended support.
The first of july and extended support for windows 2000. Microsoft usually ends mainstream support five years after the release of an operating system, which then pushes it into extended support. These esus will be available to any windows 7 professional and windows 7 enterprise users with volumelicensing agreements, and those with windows. The extended security updates plans may seem somewhat familiar as microsoft had begun selling a support offering called premium assurance plans for sql server and windows server last year. Dec 12, 2016 microsoft s billing premium assurance as a comfort to those running applications that may not be easy to evaporate into a cloud. Microsoft announces 16 years of support for windows, sql servers. During mainstream support, users receive limited nocharge support, but design change requests may be considered. Jul, 2018 the new extended security updates program replaces microsoft s earlier support offering called premium assurance for sql server and windows server, which it began offering in march 2017. Only licenses covered by software assurance, the annuitylike program microsoft sells whose biggest benefit is an upgrade right, can have their support extended by premium assurance. Provides aroundtheclock phone and web incident support for microsoft server and.
The software assurance support provides business hours support with a 24hour response time goal. Ces dates marquent larret du support etendu des produits. Microsoft officially ended extended support for windows server 2008 a. Software assurance coverage for the related product pool and a premier support agreement in place. Extended hotfix support extended fixes for products beyond the normal support period. New extended security updates program can add three years of. Microsoft extends paid windows 7 support until 2023. With premium assurance, microsoft will provide you with an additional six years of what i like to call. For a price, microsoft will extend support for windows server. Companies have to pay for phone support when a product is in extended support time frame. Offers premium assurance to customers who just cannot get off soontoretire software.
That detail is explained on page 6 of the microsoft july volume licensing product terms document. When are the end of support dates for sql server and windows server 2008 and 2008. The extended security update esu program is a last resort option for customers who need to run certain legacy microsoft products past the end of support. Specifically, under premium assurance licensing, microsoft will continue to provide critical and important security updates for six years beyond the end of. Is software assurance required to take advantage of extended security updates. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. Mar 16, 2017 microsoft premium assurance is an addon subscription that provides you with an extended support period for windows server and sql server. License mobility through software assurance gives microsoft volume licensing customers the flexibility to deploy eligible server applications with active software assurance on azure.
The difference between end of mainstream support and end. New extended security updates program can add three years. Jul 12, 2018 microsoft lifecycle policy offers 10 years of support 5 years of mainstream support and 5 years of extended support for 2008 and 2008 r2 versions of sql server and windows server. And the additional 6 years must be added before the product reaches the end of its traditional decade of support.
How to help customers through their endof support journey. Licensing programs eligibility requirements microsoft. Extended security updates are available annually, for a fixed 12month period. Not every microsoft customer needs software assurance on all of the vendors offerings. Adjusted eligibility criteria for software assurance 24x7 problem resolution support with asneeded base support for qualifying customers and credit toward unified support. Fixed lifecycle policy microsoft lifecycle microsoft docs. Microsoft extends paid windows 7 support until 2023 techspot. Both products reach the end of their supported lives on 14. It has been reported by microsoft and others that extended service updates will be available to at least some windows 7 pro users for a fee after january 2020. You may subscribe to mdop if you have windows software assurance or windows virtual desktop vda subscription. Microsoft replacing premiere assurance support with new. This period usually runs for another five years too, but.
After january 14, 2020, microsoft no longer provides security updates or support for computers that run windows 7. Sa and extended hotfix support one change concerns the extended hotfix support benefit included in software assurance sa coverage. Customers with license mobility through software assurance may also purchase extended security updates from microsoft to use in virtual machines properly licensed to run in an authorized license mobility partners datacenter. Microsoft announces 16 years of support for windows, sql. Licensing programs eligibility requirements microsoft azure.
Windows 7, windows server 2008r2 et sql server 2008r2 elee. Microsoft has started selling extended support for windows server 2008 and sql server 2008, in both their original and r2 versions. Extended support ending for sql server 20082008 r2 and. However, unlike mainstream support, product design change or new feature addition requests are not accepted and complimentary support is. Microsoft starts selling 6 more years of windows server support. Users have several options, listed below from worst to best. Software assurance benefits microsoft volume licensing. Microsoft makes significant licensing changes softwareone. Lifecycle faq extended security updates this site uses cookies for analytics, personalized content and ads. It includes critical andor important security updates for a maximum of three years after the products end of extended support date. Sep 15, 2005 to ease the transition stage of a companys software lifecycle, software assurance now provides greatly expanded and lowercost coverage for microsoft products that have transitioned from the mainstream support period typically, the first five years of a products lifespan into the extended support period. Microsoft has introduced extended security updates offers to assist organizations struggling to upgrade everything before the endofsupport timeline. A discount will be offered to those with windows software assurance, windows 10. Lifecycle faqs around the extended security update program.